support.

Blank helps you practice everyday conversations. Each day, Pip, your coach, texts you one short conversation to have. An AI character plays the other person and you reply in your own words, typed or out loud. When it ends, you guess how you came across, and Pip gives you one thing that worked and one move to try next time. Most conversations take two or three minutes.

There are also 11 short courses, one move per lesson (the first lesson of each is free), and a Persona tab where Pip shows the habits that keep showing up in your replies.

During setup you choose when you’d like to practice: morning, day or evening. Around that time each day, Pip sends a notification with the day’s conversation. Tap it to start. You can also open it from the Today screen, even if notifications are off.

The daily conversation is free. The texts are scheduled on your phone; practicing needs an internet connection.

Tap your avatar on the Today screen to open Profile, then change your practice time in the Practice section. Your upcoming texts move to the new time.

To stop the texts, turn off notifications for Blank in iOS Settings → Notifications.

Open Profile and turn off Streaks in the Practice section. You’ll still see which days you practiced, but there’s no streak count and no streak reminders. You can turn streaks back on at any time.

Apple manages Blank Pro subscriptions. On your iPhone:

1. Open Settings and tap your name (your Apple ID) at the top.
2. Tap Subscriptions, then Blank Pro.
3. Tap Cancel Subscription.

Cancel at least 24 hours before your renewal or free-trial end date to avoid the next charge. You keep Pro until the end of the period you’ve paid for. Deleting the app doesn’t cancel a subscription.

Apple handles all refunds. You can request one at reportaproblem.apple.com.

If you subscribed but Blank isn’t showing Pro, for example after reinstalling or on a new iPhone, open Profile, go to Subscription and tap Restore. Make sure you’re signed in to the App Store with the Apple ID you subscribed with.

Still not working? Write to us and we’ll help.

In the app, open Profile → Privacy:

• Delete history clears your past conversations, their feedback, what characters remember about you and your Persona.
• Delete my data erases your account and everything in it, immediately. It can’t be undone.

Deleting the app from your phone doesn’t delete your data from our server, and deleting your data doesn’t cancel a subscription. If you no longer have the app, write to us. The details are in our privacy policy.

No. Blank is practice, not therapy. If anxiety is getting in the way of work, school or leaving the house, a therapist (CBT) is the best-evidenced help.

Please don’t wait for a reply here. If you’re thinking about hurting yourself, or you’re in crisis:

• In the US, call or text 988 (Suicide & Crisis Lifeline).
• In the US, text HOME to 741741 (Crisis Text Line).
• Anywhere else, find a line at findahelpline.com.

If you are in immediate danger, call your local emergency number.

Blank isn’t a crisis service, and messages here aren’t read around the clock. Our safety protocol explains what the app does in these moments.